Fragments Club Information Page

Effective Date: 16th October, 2025

1. What you get

Insiders ($9/month):

Monthly signed 6x9 print (hand-signed & dated)
Digital zine (full narrative of how the piece came to life)
Membership area access (behind-the-scenes stories, studio updates, sketches)
24-hour early access to every Tuesday drop
Unexpected additions (small surprises like automatic giveaway entries)

Collectors ($29/month):

Everything Insiders get, PLUS:
Hand-painted fragment patch (one-of-one wearable art, painted and sewn by hand)
48-hour early access to drops (before Insiders, before the world)

2. How it works

When you sign up:

You get instant access to the member area
Your first print ships within 2 days (whatever month it is when you join)

Monthly cycle:

First week of each month: your next print ships (Collectors also get their hand-painted patch)
Your subscription renews on the same date each month

Example:

Join November 25 → November print ships within 2 days
First week of December → December print ships
Your card is charged again on December 25

3. Shipping

Ships from: Our studio in Thailand
Delivery time: 7-14 business days via standard international post
Tracking: No Tracking provided

Address changes: Update your shipping address in your member portal before the 25th of each month to ensure your next package goes to the right place
Lost or damaged packages: Contact fragments@bleeche.com and we'll help resolve it

4. Billing and Cancellation

Billing:

Your subscription renews monthly on the date you signed up
You can update your payment method anytime in your member portal

Cancellation:

Cancel anytime through your member portal—no commitment, no fees
If you cancel mid-month, you'll still receive that month's print/patch
Once cancelled, you lose access to the member area and early drop access

Pausing:

Need to pause for a month? Email fragments@bleeche.com and we can help

5. Refunds and Exchanges

Digital content (zines, member area access): Non-refundable once accessed
Physical items (prints, patches):

If your print arrives damaged, contact us within 7 days with photos and we'll send a replacement
We do not offer refunds for change of mind—but you can cancel anytime to avoid future charges

Important: All prints and patches are made-to-order for that month. We cannot exchange them for different designs.

6. Members Area Access

What's included:

All digital zines (Foundation Issue, monthly issues)
Behind-the-scenes content (sketches, studio updates, work-in-progress)
Early access announcements for Tuesday drops
Your collection tracker

Collectors-only section:

Exclusive vault content
Patch archive documentation
First access to commission slots (when available)

Access duration:

Active as long as your subscription is active
If you cancel and rejoin later, you regain access—but you won't receive past physical prints/patches

7. FAQS

What if I join mid-month?
You get that month's print within 2 days, then the next month's print arrives the first week of the following month. You don't miss anything.

Can I upgrade from Insider to Collector?
Yes! Email fragments@bleeche.com and we'll help you switch. You'll receive your first patch the following month.

Can I buy past prints or patches?
No. Each month's print and patch are exclusive to that month and will not be reproduced or sold separately.

What if I move or need to change my address?
Update your address in your member portal before the 25th of each month.

Can I gift a membership?
Not currently—but this is something we're working on, but please contact us and we can discuss this option with you personally.

8. Contact

Questions about your membership?
Email: fragments@bleeche.com
Need to update your account?
Log in to your [member portal]

fragments club memberships are managed by bleeche wearable art.
for general store policies, see our [shipping & terms page].